Isaac has over 10 years industry experience in IT services management with holistic Management knowledge in Support, Information Security, Civil and Identification registration systems, Data, and Digital & Social Media Marketing Systems and Strategies.
Prior to joining Kabale University, Isaac was a District Registration Officer with National Identification & Registration Authority (NIRA) [5years]; Providing administrative and supervisory support to the district teams to enable them carry out their work of registration. In this role he also managed and supervised all operations at district level; including data capture, data processing and staff performance management among other roles.
He also worked as a District Information Technology Officer with NIRA [4years]; Coordinating and managing IT to ensure efficient operations at the district.
Early in his career, Isaac was an ICT Assistant with Uganda Electricity distribution Company Limited (UEDCL) [3years]; Managing and supporting customer care desk services, Providing technical support to prepayment metering systems, Supporting a range of ICT services to internal and external customers, and Managing ICT systems including data backup and security Installations
Isaac has attained certifications in Information Technology Infrastructure Library (ITIL), ISO/IEC 27001 – Dynamics of Information Security Management System (ISMS), MCSA Windows Server 2019, CCTV Systems & AutoCAD Layouts, and Advanced data analytics.
Among other trainings, Isaac has trained in; Information Systems Security, Cisco Network Essentials, Civil Registrations and Vital Statistics Systems, Public Administration & Management, and Social Media Marketing Principles.
Master of Information Technology (MIT), Uganda Technology and Management University (UTAMU); Graduated as the Best Male Post Graduate Student in the School of Computing and Engineering (2018)
Bachelor of Computer Engineering (B.CompEng), Busitema University. Graduated with second class upper division (2012).